My Stores

Manage multiple stores from a single Pixlpay account.

Overview

The My Stores feature allows you to manage multiple independent gaming stores from a single Pixlpay account. Each store operates completely separately with its own products, customers, orders, and settings, while you maintain centralized access to all of them.

When you access the My Stores dashboard, you'll see:

• An overview of all your stores
• The ability to quickly switch between stores
• One-click access to create new stores
• Status and role information for each store

This is particularly useful if you:

• Run multiple gaming communities
• Manage stores for different games
• Operate separate stores for different brands or regions
• Want to test configurations before applying to your main store

Why Multiple Stores?

Separate Communities

If you manage multiple gaming communities, each can have its own dedicated store with unique branding, products, and settings tailored to that community.

Example Use Cases:

• A Hytale server store and a Discord community store
• Different stores for PvP and roleplay servers
• Regional stores with localized content
• Separate stores for different games

Game-Specific Stores

Each store is tied to one platform game (Discord, Minecraft, Hytale, etc.). If you operate servers for multiple games, you'll need separate stores for each.

Brand Separation

Keep different brands, projects, or experiments completely separate:

• Professional store and experimental store
• Different branding and domain names
• Independent customer bases
• Separate analytics and reporting

Testing Environment

Use a separate store to:

• Test new product configurations
• Try different storefront designs
• Experiment with pricing strategies
• Preview features before applying to production

Single Account Management

You manage all stores from one account with one login. No need to juggle multiple credentials or switch browsers.

Plan Limits

The number of stores you can create depends on your subscription plan.

Plan	Stores Allowed
Free	1 store
Starter	3 stores
Growth	5 stores
Pro	Unlimited stores
Enterprise	Unlimited stores

Plan Requirement

Each individual store requires its own subscription. The limit refers to how many stores you can manage from one account, not how many free stores you can create.

Creating Additional Stores

Step 1: Access My Stores

1. Click your profile in the top navigation
2. Select My Stores from the dropdown
3. Click Create New Store in the top-right corner

Alternatively, use the store switcher in the navigation bar and select Manage Stores.

Step 2: Configure Your Store

Fill in the following information:

Store Name

The display name for your store (e.g., "HytaleCraft Shop").

• Visible to customers
• Appears in page titles and emails
• Can be changed later in settings

Game Platform

Select which game your store will support:

• Discord
• Hytale
• Minecraft
• Rust
• Project Zomboid
• Valheim

Important: This determines which delivery methods and integrations are available. Choose carefully as it cannot be changed after creation.

Subdomain

Your store's URL subdomain (e.g., mystore.pixlpay.net).

• Must be unique across all Pixlpay stores
• Can only contain lowercase letters, numbers, and hyphens
• Cannot start or end with a hyphen
• Availability checked in real-time

Custom Domains

After creation, you can set up a custom domain in store settings (requires Starter plan or higher).

Step 3: Select a Plan

Choose a subscription plan for your new store:

• Free - Test and basic stores (20 products max)
• Starter - Growing communities ($19/month)
• Growth - Established stores ($49/month)
• Pro - Professional operations ($99/month, 14-day trial)

Each store requires its own subscription. See Billing for detailed plan comparison.

Step 4: Complete Payment

For paid plans:

1. Click Create Store
2. You'll be redirected to Stripe Checkout
3. Enter payment information
4. Confirm subscription
5. Return to Pixlpay to access your new store

Pro Plan Trial

Pro plan includes a 14-day free trial. Your payment method will be collected but not charged until the trial ends.

Step 5: Start Configuring

After creation:

• You're automatically switched to the new store
• Dashboard loads with setup checklist
• Begin configuring products and settings
• Connect payment gateways

Switching Between Stores

Using the Store Switcher

The store switcher appears in the top navigation bar of your dashboard.

To switch stores:

1. Click the store switcher dropdown (shows current store name and game icon)
2. Browse your list of stores
3. Click any store to switch to it
4. Page refreshes with that store's context

Using My Stores Page

Alternatively, from the My Stores overview:

1. Navigate to My Stores from your profile menu
2. View all stores in a grid layout
3. Click Manage Store on any store card
4. Dashboard loads with that store's data

Context Switching

When you switch stores, the entire dashboard context changes. All data, settings, and actions apply only to the currently selected store.

Store Persistence

Your last selected store is remembered:

• Saved in your browser
• Persists across sessions
• Automatically selected on next login
• Independent per browser/device

Store Overview Dashboard

The My Stores page displays all your stores in a grid layout with key information at a glance.

Store Card Information

Each store card shows:

Element	Description
Game Icon	Visual indicator of the platform game
Store Name	Display name of the store
Subdomain	Store URL (clickable to open storefront)
Status	Active, suspended, or maintenance mode
Your Role	Owner, admin, or team member

Store Status Indicators

Status	Color	Meaning
Active	Green	Store is operational and accessible
Suspended	Red	Payment issue or policy violation
Maintenance	Yellow	Temporarily disabled by owner
Pending	Blue	Awaiting approval or setup completion

Quick Actions

From each store card:

• Manage Store - Switch to that store's dashboard
• View Storefront - Open the public storefront in a new tab
• Store Settings - Jump directly to settings (after switching)

Managing Store Settings Per Store

Each store has completely independent settings and configurations.

Store-Specific Settings

Settings that are unique to each store:

• Branding - Logo, colors, favicon
• Products - Completely separate product catalogs
• Customers - Independent customer databases
• Orders - Each store's order history
• Payment Gateways - Different Stripe/PayPal accounts
• Discord Integration - Separate bot configurations
• Custom Domain - Different domain per store
• Email Templates - Customized per store
• Webhooks - Different webhook endpoints
• Team Members - Separate staff access per store

Context Awareness

Always check which store you're currently managing before making changes. The store switcher shows your current context at all times.

Account-Level Settings

Some settings apply to your entire account across all stores:

• Account Email - Your login email address
• Password - Account password
• Two-Factor Authentication - Account security
• Notification Preferences - Where you receive alerts

Access account-level settings from your profile menu, separate from store settings.

Billing for Multiple Stores

Understanding how billing works when you have multiple stores is important for budgeting and financial planning.

Each Store = One Subscription

Every store requires its own subscription:

• Free stores - No charge, subject to Free plan limits
• Paid stores - Each has its own subscription fee
• Independent billing - Different billing dates possible
• Separate invoices - One invoice per store subscription

Example Billing Scenario

If you have:

• Store A - Pro plan ($99/month)
• Store B - Starter plan ($19/month)
• Store C - Free plan ($0/month)

Total monthly cost: $118

You'll receive:

• 2 separate invoices (Pro and Starter)
• 2 separate billing dates (based on when each was created)
• 2 separate payment method charges

Managing Multiple Subscriptions

To view all subscriptions:

1. Switch to each store
2. Go to Settings > Billing
3. View that store's subscription details

There's no combined invoice for multiple stores. Each is billed independently.

Payment Methods

You can use:

• Same card for all stores
• Different cards per store
• Mix of payment methods

Update payment methods in each store's billing settings individually.

Cost Management

Consider which stores truly need paid features. You might operate some stores on Free plans while keeping others on paid plans based on their needs.

Canceling a Store Subscription

Canceling a subscription doesn't delete the store:

1. Switch to the store you want to downgrade
2. Go to Settings > Billing
3. Click Cancel Subscription
4. Store reverts to Free plan at period end
5. Data preserved, but feature-restricted

Deleting a Store

To permanently remove a store:

1. Switch to the store
2. Go to Settings > General
3. Scroll to Danger Zone
4. Click Delete Store
5. Confirm deletion (irreversible)

Permanent Deletion

Deleting a store permanently removes all products, orders, customers, and settings. This cannot be undone. Export your data first if needed.

Best Practices

Naming Convention

Use clear, descriptive names:

• Good: "HytaleCraft Main Shop", "Discord VIP Store", "Testing Environment"
• Avoid: "Store 1", "New Store", "asdfgh"

This helps when switching between stores quickly.

Subdomain Strategy

Choose subdomains that:

• Reflect your community name
• Are easy to remember and type
• Match your brand
• Are professional (if public-facing)

Examples:

• hytalecraft.pixlpay.net
• discord-vip.pixlpay.net
• testing.pixlpay.net

Store Organization

For easier management:

• Production Stores - Live stores serving customers
• Test Stores - Experimental configurations
• Archive Stores - Historical data on Free plan

Consider using store naming prefixes like "[PROD]", "[TEST]", "[ARCHIVE]" if managing many stores.

Team Member Access

Grant team members access only to relevant stores:

1. Switch to the specific store
2. Go to Settings > Team Members
3. Invite team member with appropriate role
4. They gain access only to that store

A team member can have access to some of your stores but not others.

Backup Strategy

For important stores:

• Regular data exports
• Document custom configurations
• Keep webhooks and API tokens recorded
• Screenshot important settings

If running multiple stores, maintain backups for each independently.

Resource Allocation

Distribute your resources wisely:

Store Type	Plan Recommendation
Main Revenue Store	Pro plan for all features
Secondary Communities	Starter or Growth based on needs
Test Environment	Free plan (20 products sufficient)
Archive/Historical	Free plan (read-only essentially)

Monitoring

Keep track of:

• Each store's performance metrics
• Subscription renewal dates
• Payment method expiration
• Team member access across stores
• Usage relative to plan limits

Consolidation

Periodically review whether you need all stores:

• Merge low-traffic stores if possible
• Archive unused stores (downgrade to Free)
• Delete truly obsolete stores
• Combine similar communities

Common Questions

Can I transfer products between stores?

No, products cannot be transferred. You'll need to manually recreate them in the other store. Consider using the duplicate feature to speed this up.

Do customers share across stores?

No, each store has its own customer database. If the same person purchases from multiple stores, they'll have separate accounts.

Can I use the same payment gateway account?

Yes, you can connect the same Stripe or PayPal account to multiple stores. However, it's recommended to use separate accounts for accounting clarity.

What happens if I hit my store limit?

You cannot create more stores until you:

• Upgrade to a plan with a higher limit
• Delete an existing store
• Downgrade an existing store's plan (frees up a slot)

Can I change a store's game platform?

No, the game platform is permanent. You would need to create a new store with the correct platform and migrate your data manually.

Do all stores need to be the same plan level?

No, each store can have a different plan. You might have one Pro store and two Starter stores, for example.

How do I see all my stores' revenue combined?

Currently, there's no combined reporting. You'll need to view each store's analytics separately and sum them manually if needed.

Can team members access multiple stores?

Yes, but they need to be invited to each store individually. A single team member can have access to some or all of your stores.

Related Documentation

• Creating Your Store - Initial store setup
• Billing & Subscription - Understanding plan costs
• Team Members - Managing staff access
• Store Settings - Configuring individual stores
• Dashboard Overview - Understanding your dashboard

Need Help?

• Email: support@pixlpay.net
• Discord: Join our server
• Documentation: Browse our full guide

Our support team can help you plan your multi-store strategy and optimize your setup.